When this idea map was created Karen Maggard was the second V.P. of a large insurance company and was having serious problems with one of her employees. She described the issues as we talked on the phone. As she talked I mapped.

In this case the purpose was to capture the information as quickly as she was sharing. Therefore the use of multiple colors was unnecessary and the number of images was limited.

When we were done I sent her the idea map. It was a helpful tool going into her next round of discussions with this employee. The map kept her focus on the issues and not on the emotions of the situation. This idea map was one of the examples I included in my Idea Mapping book.

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